m
miss_cate

Catherine kioko

@miss_cate

Virtual Assistant, Customer Support and Email management, SEO Writer

Quênia
Inglês, Suaíli
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hi! I'm Catherine, your reliable Virtual Assistant and SEO Content Writer. I help business owners and nonprofits stay organized and grow online. What I do: Customer Support & Email Management Professional replies to customer emails and inquiries. Virtual Assistant - Admin & Data Entry Data entry, scheduling, and admin tasks. SEO Blog Writing for Animal Welfare & NGOs SEO articles to help you reach more donors and volunteers. Why me: Professional, fast, English + Swahili, Based in Kenya, 100% confidential. Let's work together to grow your business!... Saiba mais

Habilidades

m
miss_cate
Catherine kioko
offline • 

Conheça meus serviços

Assistência geral
I will be your virtual assistant for data entry admin and customer support
A partir deUS$ 15 /projetoMais detalhes
Redação com SEO
I will write SEO blog articles for animal welfare and ngos
A partir deUS$ 20 /projetoMais detalhes

Portfólio

Experiência profissional

Self_Employed

Customer Support Representative

Self Employed • Autônomo

Jan 2024 - Present • 2 yrs 7 mos

Provided professional email and chat support for small businesses and online stores. Responsibilities: - Replied to customer inquiries within 2 hours - Resolved complaints with empathy and clear solutions - Managed customer data and order tracking - Used Gmail, Shopify, and helpdesk systems Achievements: - Maintained 99% positive feedback from clients - Handled 50+ customer emails per week

Catherine_Storing

Content writer and Administrative Assistant

Catherine Storing • Autônomo

Jan 2024 - Present • 2 yrs 7 mos

Provided content and admin services including: - SEO Blog Writing for Animal Welfare, Conservation, and NGO topics - Research and article writing about wildlife, shelters, and donations - Data Entry into Excel and Google Sheets with 99% accuracy - Email Management and Customer Support Known for being reliable, fast, and detail-oriented. Journalism graduate passionate about telling stories that help animals.