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mireaca

Mirea C

@mireaca

Data Analyst

Romênia
Romeno, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a Romanian voice over artist delivering clear, natural, and engaging recordings for a wide range of projects. My voice is suitable for YouTube videos, ads, social media content, and e-learning materials. I focus on high-quality audio, fast delivery, and professional communication to ensure the best results for every project. I also bring strong communication experience from working with customers and teams, which helps me understand project needs quickly and deliver exactly what is required. ... Saiba mais

Habilidades

m
mireaca
Mirea C
offline • 
Tempo médio de resposta: 1 hora

Experiência profissional

Enel_Energia

ENEL - PPC

Enel Energia • Período integral

Oct 2019 - Present • 6 yrs 7 mos

Support for PPC partner stores Field visits to PPC partner stores to ensure smooth operations and strong customer relationships Qualitative analysis presentations based on customer requests and complaints handled in stores Weekly meetings with store agents to discuss identified errors and review updates Support for agent sales activities + reporting based on contracts entered into the system Identifying, resolving, and reporting errors across various processes Creating work procedures for managed stores Monthly reporting based on recorded customer interactions Updating store locations and schedules on Google via Uberall Managing and updating content on in-store TV screens Preparing evaluation sheets for each store agent and reporting to management