Mirasol Mangila

Operation Associates

Covert Results

Jan 2021 - Present • 5 yrs 10 mos

I provide remote operations and administrative support for a Tennessee-based private investigations and security firm, ensuring accurate data, efficient billing processes, and smooth day-to-day coordination. Core Functions: ✅Scrub and maintain accurate data across case records, client databases, and operational files ✅Generate and qualify leads to support business development initiatives ✅Provide organizational assistance across operations including document management and workflow coordination ✅Process and manage billing for legal, private investigation, and security service clients ✅Handle administrative tasks including correspondence, reporting, and cross-team support Value Delivered: ✅Maintained clean and reliable data across multiple operational systems ✅Supported consistent lead generation and client outreach ✅Improved billing accuracy and reduced administrative bottlenecks ✅Contributed to efficient remote operations across a growing firm

VA | Cebu Business Expansion Researcher | CRM Database | Contact Tracer and Enhancer

GlosterDigital

Aug 2023 - Dec 2025 • 2 yrs 4 mos

I assisted IT company in expanding its operations to Cebu. My role involves: Find Local Partners: Looking for the best agencies in Cebu IT Park. Connect with UK Clients: Making sure the company grows by reaching out to clients in the UK. Build Connections: Visiting Cebu agencies, doing research for strong partnerships. Smooth Transition: Handling tasks and finding good places for the company.

Lead Generation | 10YRS Salesforce user | Article Content Delivery

StackCommerce • Freelance

Feb 2015 - Mar 2025 • 10 yrs 1 mo

I specialize in helping businesses find new customers and support their sales teams. Using tools like Salesforce, I create leads and manage client relationships. I assist sales by finding potential customers, organizing data, and aiding clients. I gather materials and set up accounts, handling questions before and after sales. I use Salesforce to track deals and ensure smooth operations.