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miracle_n_va

Miracle N.

@miracle_n_va

Customer support and shopify virtual assistant

Nigéria
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am an organized, empathetic, and detail-oriented Customer Support Specialist dedicated to helping e-commerce brands scale effortlessly. I specialize in managing multi-channel communications including live chat, email, and social media support. My hands-on experience covers order processing, managing logistics discrepancies, tracking updates, and resolving customer inquiries with a high standard of care. I focus on turning complex situations into positive buyer experiences so that online stores can run smoothly and stress-free.... Saiba mais

Habilidades

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miracle_n_va
Miracle N.
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte ao Cliente
I will be your e commerce customer support and virtual assistant
A partir deUS$ 30 /projetoMais detalhes
Suporte ao Cliente
I will be your professional customer support specialist and live chat agent
A partir deUS$ 15 /projetoMais detalhes

Portfólio

Experiência profissional

Freelancer.com

customer support and operations lead

Freelancer.com • Autônomo

Jan 2024 - Present • 2 yrs 6 mos

​Managed daily customer communications, handled live chat tickets, and resolved order fulfillment tracking issues for an online retail brand. Focused on delivering fast, empathetic, and professional support to maintain high buyer satisfaction.