
Michael
Habilidades

Conheça meus serviços

Experiência profissional
Software QA / Application Tester
ServiceNow • Freelance
May 2022 - Present • 4 yrs 4 mos
Software QA professional specializing in testing enterprise applications and ServiceNow implementations. Responsible for test planning, manual test execution, test case and test scenario design, defect identification and tracking, and validation of delivered functionality against business requirements. Experienced in functional testing, regression testing, UAT support, positive and negative scenarios, edge cases, and maintaining structured QA documentation. Regularly work with ServiceNow and Azure DevOps for test management, execution tracking, defect management, and reporting. My responsibilities also include reviewing and improving existing test cases, creating new test cases based on requirements and observations, assigning tests, monitoring execution progress, and ensuring application functionality meets defined quality standards.