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Fiverr Pro
Português
$
USD
Mike Patterson
@mike_is_making_
Fast Data Entry, Lead Lists, Spreadsheets and SEO Audits
Estados Unidos
Inglês
Sobre mim
I am a customer service and operations leader with 15+ years in call center and BPO operations. I have worked as a remote operations manager and led teams across workforce management, training, quality assurance, and customer success. I know how to build processes that keep service levels strong and customers happy, and I believe great service starts with well trained people. If you need reliable help with customer support, operations management, data entry, QA, or training, I would love to work with you.
Habilidades
Mike Patterson
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Estratégia de marketing digital
I will create a 6 month SEO strategy for your online business
Estratégia de SEO
I will do an actionable striking distance SEO audit to find your page 1 ranking
Experiência profissional
Remote Operations Manager
VXI Global Solutions
Jan 2020 - Dec 2021 • 1 yr 11 mos
Managed up to 307 specialists; drove 95% policy adherence and a 17% increase in call resolution rates.
