m
miguelsandovale

Miguel Sandoval

@miguelsandovale

Salesforce Expert with 9 Years in Email Support and Retention

México
Inglês, Espanhol
Algumas informações são exibidas no idioma inglês.
Sobre mim
Bilingual Customer Success Specialist with 9+ years of enterprise experience managing high-value queues for brands like Amazon, AT&T, and Citibank. I focus entirely on asynchronous email support and ticket management within Salesforce and major CRM platforms. What I bring: • Salesforce Expertise: Accurate case logging, tagging, and data entry. • Retention Skills: Expert in de-escalating billing issues and preventing churn. • Reliability: Mature professional needing zero hand-holding. Let's streamline your queue today!... Saiba mais

Habilidades

m
miguelsandovale
Miguel Sandoval
offline • 

Conheça meus serviços

Suporte ao Cliente
I will provide expert salesforce email support and customer retention

Experiência profissional

Business

Business

Business • Período integral

Sep 2017 - Present • 9 yrs 1 mo

Customer Care (Atención al cliente) Virtual Assistant (Asistente virtual) Retention Specialist