m
miguelroa159

Miguel R

@miguelroa159

Customer Service Analyst

Colômbia
Espanhol, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a Business Administration student in my fourth semester with experience as a Customer Service Analyst in the retail sector. I possess strong skills in effective communication, problem-solving, and teamwork, always focused on meeting goals and service standards. I have contributed to the implementation of internal systems to improve operational efficiency.... Saiba mais

Habilidades

m
miguelroa159
Miguel R
offline • 

Conheça meus serviços

Add-ons e Customização
I will be your spanish social media and live streaming moderator
A partir deUS$ 15 /projetoMais detalhes

Experiência profissional

Falabella_Colombia

Customer Service Analyst

Falabella Colombia • Período integral

Dec 2023 - Present • 2 yrs 7 mos

Performed customer service functions, handling complaints and claims, and using internal systems for request management. Worked under the fulfillment of goals and service standards, providing effective support to customers. Initially joined as temporary staff and was later hired on a permanent basis, demonstrating commitment and good performance in the role.