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Português
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Miguel Lopez
@miguel_sfcons
Salesforce Certified Specialist, Optimizing Workflows, Automation solutions
México
Espanhol, Inglês
Sobre mim
I am a Certified Salesforce Administrator specializing in security architecture, advanced automation, and Experience Cloud implementations. With hands-on expertise in optimizing complex CRM environments, I bridge the gap between technical Salesforce capabilities and strategic business goals.
I specialize in designing advanced solutions for the core Salesforce Clouds (Service, Sales and Experience) that streamline operations, managing robust data governance models (OWDs, Role Hierarchies, and Permission Sets), and ensuring flawless user lifecycle management.
Habilidades
Miguel Lopez
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Desenvolvimento de CRM e ERP
I will setup salesforce roles and profiles and security
Desenvolvimento de CRM e ERP
I will build advanced salesforce flows and automation
Experiência profissional
Coppel
Período integral • 6 yrs 3 mos
Senior Salesforce CRM Programmer
Sep 2024 - Present • 1 yr 11 mos
Currently serving as a Senior Programmer specializing in Salesforce CRM. Responsible for developing and maintaining CRM solutions to optimize business processes and customer relationship management within the organization.
Senior CRM Analyst
Apr 2023 - Sep 2024 • 1 yr 5 mos
Performed high-level analysis of CRM systems to improve operational efficiency. Focused on data management and system enhancements to support customer-centric business strategies and technical requirements.
Operations Analyst
May 2020 - Apr 2023 • 2 yrs 11 mos
Served as an Operations Analyst focusing on Salesforce CRM and customer service projects. Managed operational workflows and implemented project improvements to enhance the overall customer experience.
