Michelle Sithol

@michelle_sithol

Virtual Assistant and Customer Support Specialist

Zimbábue
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Need reliable support for your business? I help with customer support, virtual assistance, email and chat support, CRM management, appointment scheduling, data entry, and admin tasks. I have experience supporting US customers, training teams, handling escalations, and working in busy customer service environments. I’m easy to work with, quick to learn new systems, and focused on accuracy, clear communication, and getting the job done properly.... Saiba mais

Habilidades

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michelle_sithol
Michelle Sithol
offline • 
Tempo médio de resposta: 2 horas

Conheça meus serviços

Edição de Conteúdo de IA
I will edit and humanize ai content, proofread and rewrite ai text
A partir deUS$ 5 /projetoMais detalhes

Portfólio

Experiência profissional

DASH

Team Manager | Customer support specialist | Trainer & Quality Analyst

DASH • Período integral

Mar 2023 - Apr 2026 • 3 yrs 1 mo

I specialize in customer support, team leadership, training, and quality management within fast-paced BPO environments. I have experience supporting US-based healthcare and customer service campaigns, coaching agents, monitoring KPIs, handling escalations, and improving overall team performance. With experience as an International Trainer, Team Lead, and Quality Analyst, I focus on delivering excellent customer experiences while helping teams grow and meet performance goals. I am adaptable, detail-oriented, and committed to providing professional and reliable support.