
Michael
AI Automation Expert OpenClaw Voice Agent Twilio Telnyx Clawbot N8N Automation
Habilidades

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Experiência profissional
AI Automation Specialist | Voice Agents & Chatbot Systems
Fiverr • Freelance
Mar 2026 - Present • 2 mos
Designed, deployed, and maintained AI automation systems to help businesses reduce manual workload and improve customer communication. Handled full-cycle implementation including system setup, API integrations, testing, debugging, and ongoing optimization. Key responsibilities: • Built AI voice agents for inbound/outbound call handling using Twilio and Telnyx • Configured WhatsApp and Telegram chatbots for customer support and lead capture • Installed and managed automation workflows using N8N and OpenAI APIs • Integrated automation systems with CRMs (HubSpot, Zoho, Microsoft Dynamics) • Debugged API issues, webhook failures, and workflow errors to ensure reliability • Set up appointment booking systems with automated confirmations and reminders • Optimized chatbot flows for higher engagement and conversion rates Focused on creating scalable, stable systems that improve response times and reduce operational costs.
CRM Automation & Workflow Engineer
LinkedIn • Freelance
Jul 2025 - Apr 2026 • 9 mos
Implemented and optimized CRM automation systems to streamline lead management, customer tracking, and sales workflows. Worked with platforms such as HubSpot, Zoho, and Microsoft Dynamics. Key contributions: • Set up CRM pipelines, workflows, and automation triggers • Integrated AI tools with CRM systems for automated data entry and updates • Configured lead capture systems and automated follow-up sequences • Installed and maintained API connections between platforms • Debugged workflow errors, syncing issues, and data inconsistencies • Automated reporting and notification systems • Improved sales process efficiency through smart automation Delivered structured and reliable systems that help businesses manage leads more effectively and close deals faster.
Automation Systems & Integration Specialist
Fiverr • Freelance
Feb 2026 - Mar 2026 • 1 mo
Designed and managed end-to-end automation systems connecting multiple tools and platforms to create seamless business workflows. Focused on system integration, performance stability, and scalability. Responsibilities included: • Built multi-step automation workflows using N8N and API integrations • Connected AI tools, messaging platforms, and CRMs into unified systems • Installed, configured, and maintained automation pipelines • Troubleshot integration issues across APIs, webhooks, and third-party tools • Monitored system performance and resolved failures or delays • Optimized workflows to reduce redundancy and improve execution speed • Documented systems for easier maintenance and future scaling Created efficient automation ecosystems that reduce manual effort and improve overall business operations.