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Debt Collection Support
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Collection Specialist
Foundever
Feb 2023 - Jul 2026 • 3 yrs 5 mos
Proactively reminded customers of upcoming due dates to preemptively prevent late fees. Negotiated and arranged customized payment plans for clients facing financial challenges. Meticulously documented all collection activities with a focus on accuracy and consistency. Facilitated payment plans that reduced delinquencies by 40% in six months.