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melisadiez

Melisa D

@melisadiez

Industrial Graphic Designer Digital Marketing Social Media Manager

Colômbia
Espanhol, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am an Industrial and Graphic Designer with over 5 years of experience in digital marketing and branding strategy. I specialize in blending creativity with strategy to craft impactful visual identities and content campaigns that drive engagement. My expertise spans across product design, social media management, and visual communication to turn vision into value.... Saiba mais

Habilidades

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melisadiez
Melisa D
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Marketing de Mídias Sociais
I will be your expert social media manager and content creator
A partir deUS$ 40 /projetoMais detalhes
Estratégia de marketing para e-commerce
I will etsy shop setup etsy product listings etsy SEO etsy traffic
A partir deUS$ 25 /projetoMais detalhes

Portfólio

Experiência profissional

Appliance_Genius

Technical Product Specialist/Customer Service

Appliance Genius • Período integral

Dec 2023 - Apr 2025 • 1 yr 4 mos

● Proficiently drive user satisfaction by resolving daily client issues via calls and email, using OUTLOOK ● Provide strategic consulting to potential new customers' inquiries and requests via calls and email. ● Assist various departments contributing to a seamless workflow and problem-solving. ● Proactively track and follow up on cases in process, ensuring timely resolutions and preventing bottlenecks

Administrative Clerk

Warehouse Hotline • Período integral

Feb 2023 - Sep 2023 • 7 mos

● Conducted daily freight revisions, ensuring accurate inventory and logistics management. ● Conducted detailed analysis and research of OSD cases, identifying causes and implementing corrective actions ● Proactively tracked and followed up on cases in process, ensuring timely resolutions and preventing bottlenecks.

Amazon

Hub Specialist – Customer Service Representative

Amazon • Período integral

May 2022 - Oct 2022 • 5 mos

● Proficiently resolved client issues via calls, chat, and email, ensuring high satisfaction using AWS. ● Assisted drivers with geologistics challenges, optimizing operational efficiency. ● Efficiently escalated complex cases to relevant departments for timely resolution.