
Mehran Ahmad
Ecommerce Operation Manager and Virtual Assistant
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Experiência profissional
E-commerce Operations Manager
Ecommerce • Período integral
May 2024 - Present • 2 yrs 3 mos
I have 4+ years of experience in eCommerce operations, working with a leading eCommerce brand. I manage order fulfillment, order processing, tracking updates, inventory coordination, and daily store operations. I ensure accurate and timely order handling while supporting smooth business workflows and customer satisfaction.
E-commerce Operation Manager
Rising Stars • Período integral
Dec 2021 - Sep 2024 • 2 yrs 9 mos
Managed end-to-end eCommerce operations to ensure smooth business performance and customer satisfaction. Oversaw order processing, inventory management, product listings, and fulfillment workflows across multiple eCommerce platforms. Coordinated with suppliers, logistics partners, and customer support teams to maintain efficient operations and timely deliveries. Key Responsibilities: Managed daily eCommerce store operations and order fulfillment. Monitored inventory levels and coordinated stock replenishment. Optimized product listings with accurate titles, descriptions, and images. Resolved customer inquiries, returns, and order-related issues professionally. Tracked sales performance and prepared operational reports using Excel and Google Sheets. Improved operational workflows, reducing processing time and increasing efficiency. Collaborated with cross-functional teams to ensure seamless business operations and a positive customer experience. Skills: eCommerce Operations, Order Management, Inventory Control, Product Listing, Customer Support, Data Management, Excel, Google Sheets, Process Optimization, Team Coordination.