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mdamaanuddin

Amaan M

@mdamaanuddin

IT Service Desk Executive

Emirados Árabes Unidos
Inglês, Hindi, Urdu, Telugu
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a dedicated IT Service Desk professional with over 10 years of experience, specializing in Level 1 support. I have extensive expertise in troubleshooting Windows systems, Microsoft 365, and network-related issues. I am skilled in using remote tools like AnyDesk and TeamViewer to ensure fast issue resolution and high customer satisfaction.... Saiba mais

Habilidades

m
mdamaanuddin
Amaan M
offline • 

Conheça meus serviços

Suporte Técnico
I will provide professional IT support and technical assistance
A partir deUS$ 20 /projetoMais detalhes

Experiência profissional

InformaSecure

IT SUPPORT

InformaSecure • Freelance

Dec 2015 - Present • 10 yrs 5 mos

Successfully provided IT support to multiple business clients across UAE. Resolved a high volume of remote support tickets with strong customer satisfaction. Reduced downtime by quickly identifying and resolving recurring technical issues. Built strong client relationships through professional communication and fast issue resolution. Improved support efficiency by documenting common troubleshooting procedures. Recognized for reliable remote troubleshooting and quick response to critical issues. Supported smooth IT operations for office users, retail businesses, and small companies. Consistently maintained professional service standards and timely support delivery.