Sahabul

Digital Marketing & Brand Expert

Hridy Group • Período integral

Dec 2025 - Present • 7 mos

As a Digital Marketing & Brand Expert at Hridy Group, I lead brand identity development and digital marketing initiatives to strengthen the company’s market presence. My role involves creating and managing visual branding, developing marketing strategies, and executing digital campaigns across multiple platforms. I collaborate closely with creative and marketing teams to ensure consistent brand communication, audience engagement, and measurable growth.

Graphics Designer

Aiozone • Meio período

Aug 2025 - Present • 11 mos

Visual Concept Development: Designing visual concepts that align with brand identity and marketing goals. Design Creation: Producing graphics for digital and print media, such as logos, banners, social media posts, brochures, and advertisements. Brand Consistency: Ensuring all designs are consistent with the brand's visual identity and guidelines. Client Collaboration: Communicating with clients or teams to understand project requirements and feedback. Software Proficiency: Using tools like Adobe Photoshop, Illustrator, InDesign, or other design software. Typography and Color Theory: Applying typography, color, and layout principles effectively. File Preparation: Preparing designs for print and digital production, ensuring proper resolution and formats. Trend Awareness: Staying updated with design trends and incorporating them when appropriate. Time Management: Managing multiple projects and meeting deadlines. Problem-Solving: Offering creative solutions to design challenges.

Office Management

Alive Net • Período integral

May 2025 - Jul 2025 • 2 mos

As the Front Desk Management Officer at Alive Network (ISP) office, I serve as the first point of contact for clients while playing a key operational role in supporting technical and network-related functions. My role combines customer service excellence with foundational technical skills to ensure smooth communication and service delivery across multiple areas. Key Responsibilities: 1. Client Handling & Support Greet and assist walk-in clients and respond to phone/email inquiries in a professional manner. Provide detailed information about ISP services, plans, and packages. Assist in resolving client complaints, ensuring customer satisfaction. Maintain accurate client records and service logs. 2. Road Networking Coordination Coordinate and schedule on-site visits for network installation and maintenance. Maintain communication with field technicians to ensure timely execution of outdoor networking tasks. Track road networking activities and report progress or issues to the operations team. 3. Server Networking Support Assist in monitoring basic server operations and reporting system issues. Collaborate with technical teams to manage server connectivity and uptime. Maintain logs of server incidents and scheduled maintenance. 4. Troubleshooting & Issue Escalation Perform basic troubleshooting for client connectivity issues. Document technical issues and escalate complex problems to the relevant technical department. Follow up on pending issues to ensure resolution and client updates. 5. Skills & Competencies: Strong communication and interpersonal skills. Basic understanding of networking principles (LAN/WAN, IP, routers/switches). Problem-solving mindset with a client-focused approach. Ability to manage multiple tasks efficiently in a fast-paced environment. Proficient in MS Office, CRM systems, and ticketing tools (if applicable).