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mayra12sales

Mayra S

@mayra12sales

Customer Success Manager

Brasil
Português, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a Customer Success and Sales professional with experience in B2C environments, customer relationship management, and revenue-focused initiatives. I have a strong background in customer retention, relationship building, and identifying growth opportunities, with exposure to international and remote work environments.... Saiba mais

Habilidades

m
mayra12sales
Mayra S
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte ao Cliente
I will deliver fast and reliable customer support service
A partir deUS$ 5 /projetoMais detalhes

Portfólio

Experiência profissional

Upwork

Customer Service Representative

Upwork • Freelance

May 2024 - Present • 2 yrs

- Provided customer support via chat and email, ensuring clear, fast, and professional communication - Resolved customer issues with empathy, focusing on customer satisfaction and retention - Assisted customers with inquiries, orders, and problem resolution - Identified customer needs and recommended appropriate products or services - Supported sales processes, contributing to increased customer engagement and retention - Maintained organization of customer requests, follow-ups, and daily tasks - Delivered a positive and personalized customer experience in every interaction