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Mathias G
@mathigiampietro
Administrative Support Specialist
Uruguai
Inglês, Português
Sobre mim
Administrative support specialist with experience in operations, customer service, data entry, Excel, and process organization. I help clients with administrative tasks, file and email management, reports, data handling, and day-to-day operational support. I am organized, proactive, detail-oriented, and committed to delivering accurate and efficient work. My goal is to help businesses stay clear, structured, and running smoothly.
Habilidades
Mathias G
offline •
Conheça meus serviços
Digitação de Dados
I will do accurate data entry, excel and google sheets tasks
Assistência geral
I will provide virtual assistant and administrative support
Experiência profissional
Functional Consultant
Oracle • Período integral
Jan 2024 - Present • 2 yrs 4 mos
• Participate in the identification and documentation of customer's NetSuite value • Drive a high degree of satisfaction and reference ability • Understand customer business processes • Understand the company operations in order to detect and prevent operational and system/technical problems and suggest operational improvements with strategic thinking • Proactively propose solutions to customers based on the knowledge of the account and business • Work alongside other team members with high functional and technical skills • Performs moderately complex problem solving with assistance and guidance in understanding and applying company policies and processes • Participate in driving the approach to remediate gaps, and consensus with the Customer • Define requirements for complex customizations and integrations
Merck
Período integral • 2 yrs 5 mos
Ariba LATAM Global Key User
Aug 2022 - Jan 2024 • 1 yr 5 mos
• First Level Ariba and ERPs Support through Procure4You: Answer how to questions related to specific ERPs; Maintain release strategies; Explain system functionalities in depth • Incident Management: Start and follow up incident management process • Training: Train new purchasing agents and onboard new Key Users; Perform regular end user trainings via Teams in English; Maintain and update Training Material, act as the content owner for Procure4You articles • Consultancy: Assess need for and request Change Requests, create and update user stories in local URS • Testing: Perform test cases for major release updates, test solutions for incidents plus Change Requests for Process improvements/change projects • Process improvements and system enhancements: seeking for efficiency potential in system usage and functionalities • Process standardization: support standardization of P2P processes across systems and propose streamlining solutions • Fostering knowledge management in virtual Key User meetings
Accounts Payable Assistant
Aug 2021 - Aug 2022 • 1 yr
Perform advanced processing of vendor invoices in the respective ERP and TEMPO system • Respond to internal and external queries in timely manner and escalating issues as they arise • Assist in month-end-closing activities • Verify and investigate discrepancies, if any, by reconciling vendor accounts • Data entry skills along with knack of numbers • Solid understanding of basic bookkeeping and accounting payable principles • Hands-on experience with spreadsheets and proprietary software
