m
masako_work

Masako S

@masako_work

Virtual Assistant

Japão
Japonês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am an experienced operations manager with a strong background in virtual assistance and team leadership. I have spent over five years at Amazon as a DSL/SDS CS Manager and nearly a decade at Apple as an Area and Team Manager across the Asia-Pacific and Japan regions. I hold a Bachelor of Science in Opto-Mechatronics from Wakayama University.... Saiba mais

Habilidades

m
masako_work
Masako S
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Mensagens e e-mails
I will improve your japanese customer support and operations
A partir deUS$ 30 /projetoMais detalhes
Localização
I will translating english into natural and professional japanese
A partir deUS$ 20 /projetoMais detalhes

Experiência profissional

Amazon

DSL/SDS CS Manager

Amazon • Período integral

Aug 2020 - Present • 6 yrs 2 mos

Served as the DSL/SDS Customer Service Manager for the Asia-Pacific and Japan regions. Responsible for overseeing service delivery operations and managing customer support teams to ensure high-quality service standards across multiple international markets.

Apple

Area Manager/Team Manager

Apple • Período integral

Mar 2011 - Aug 2020 • 9 yrs 5 mos

Held the role of Area Manager and Team Manager for the Asia-Pacific and Japan regions. Managed regional operations and led diverse teams to achieve performance targets and maintain operational excellence within the consumer electronics and technology sector.