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mansi692sharma

Mansi S.

@mansi692sharma

Customer Support Specialist

Índia
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I'm a customer support professional with 4.5 years of experience in email support, live chat, and customer service for e-commerce and BPO environments. I've handled high-volume support queues, resolved customer issues efficiently, and maintained strong satisfaction scores throughout my career. I'm detail-oriented, a fast typist, and comfortable working independently to meet SLAs and deadlines. I'm excited to bring this experience to freelance clients who need reliable, professional support for their business.... Saiba mais

Habilidades

m
mansi692sharma
Mansi S.
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte ao Cliente
I will provide professional email and live chat customer support
A partir deUS$ 5 /projetoMais detalhes

Experiência profissional

Teleperformance

Customer Support Executive

Teleperformance

Apr 2023 - Sep 2023 • 5 mos

Provided customer support through email and chat, handled customer queries and concerns, resolved issues, followed up on requests, and maintained professional communication. Worked with different processes and tools while maintaining service quality and customer satisfaction. Also gained experience supporting e-commerce-related customer queries.