m
mallidigital

Richard.M

@mallidigital

Technical Support and Virtual Assistant

Áustria
Alemão, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hello! My name is Richard, and I have several years of experience in technical customer support and customer communication. I help businesses provide professional customer service, email support, virtual assistance, and AI-assisted content. I am reliable, detail-oriented, and committed to delivering high-quality work on time. As a native German speaker with good English skills, I can support both German- and English-speaking clients. I look forward to helping your business grow with professional and dependable service.... Saiba mais

Habilidades

m
mallidigital
Richard.M
offline • 

Conheça meus serviços

Suporte ao Cliente
I will provide professional german technical customer support
A partir deUS$ 15 /projetoMais detalhes

Experiência profissional

Self_Employed

Self Employed

Período integral • 14 yrs 6 mos

Customer Service Advisor / Field Service Technician

Jan 2022 - Feb 2026 • 4 yrs 1 mo

Provided technical customer support and on-site service for industrial equipment. Diagnosed and resolved technical issues, performed maintenance and repairs, and ensured excellent customer satisfaction. Worked independently, communicated effectively with customers, and completed detailed service documentation while maintaining high service standards.

Automotive Technician

May 2011 - Oct 2021 • 10 yrs 5 mos

Performed vehicle diagnostics, maintenance, and repair work on a wide range of vehicles. Assisted customers with technical questions, explained repairs clearly, and ensured high-quality service. Diagnosed mechanical and electrical faults, completed inspections, and maintained excellent customer satisfaction through professional communication and reliable workmanship.