VA Major

Administrative Virtual Assistant

SaaS • Período integral

Nov 2021 - Nov 2024 • 3 yrs

Served as a Virtual Administrative Assistant and Operations Support Professional for a growing software startup, providing comprehensive administrative, HR, project coordination, and business support services that contributed to efficient day-to-day operations and organizational growth. Managed executive calendars, coordinated meetings, scheduled appointments, and facilitated communication between internal teams, interns, clients, and stakeholders to ensure seamless workflow management. Supported HR and recruitment activities by assisting with intern sourcing, onboarding coordination, applicant communication, and maintaining organized personnel records. Maintained and updated company databases, contact records, and business documentation while ensuring accuracy, confidentiality, and accessibility of critical information. Coordinated travel arrangements, prepared itineraries, managed scheduling logistics, and handled administrative correspondence to support business operations across multiple functions. Created professional presentations, pitch decks, reports, proposals, and email marketing materials used for client acquisition, stakeholder engagement, partnership opportunities, and internal communications. Collaborated closely with leadership teams to streamline administrative processes, improve workflow efficiency, and support operational decision-making. Provided website administration support, content updates, and SEO implementation to improve online visibility and user engagement. Assisted in monitoring website performance, maintaining digital assets, and ensuring content remained accurate and aligned with company objectives. Worked cross-functionally with technical, marketing, and management teams on project planning, workflow optimization, process documentation, and operational initiatives. Utilized digital collaboration tools and cloud-based platforms to support remote team productivity, project tracking, and communication.

Executive Virtual Assistant

Tech & Authors • Freelance

Mar 2021 - Nov 2023 • 2 yrs 8 mos

Researched, verified, and curated credible technical and programming-related information from multiple reputable online sources, including official documentation, developer communities, academic references, and industry-standard frameworks, to ensure all educational content produced was accurate, up-to-date, and reliable for student learning. Conducted comparative analysis of multiple sources to filter out outdated, inconsistent, or low-quality information, ensuring that only validated and relevant material was included in learning resources. Organized and transformed complex raw technical data into structured, easy-to-understand learning materials tailored specifically for programming students at different skill levels, from beginners to intermediate learners. Simplified advanced concepts such as data structures, algorithms, object-oriented programming, APIs, and debugging practices into digestible explanations while maintaining technical correctness. Designed logical flow structures for learning modules, ensuring progressive knowledge building and strong conceptual understanding. Developed clear formatting systems and layout structures for educational content, including step-by-step guides, annotated code examples, visual breakdowns of programming logic, and practical exercises. Improved content accessibility by ensuring readability, consistent formatting standards, and learner-friendly presentation styles that support self-paced study and classroom use. Collaborated with educational goals by aligning content with curriculum expectations and real-world programming applications, ensuring students could bridge theoretical knowledge with practical implementation. Incorporated best practices from software development workflows to prepare learners for industry-relevant skills such as clean coding principles, version control usage, and problem-solving methodologies.

Office Manager

Production • Período integral

Feb 2018 - Jun 2020 • 2 yrs 4 mos

Overseeing media production operations, including the planning, coordination, and execution of educational content across multiple formats. Managed documentation processes to ensure all recorded materials, scripts, and supporting resources were accurately captured, properly organized, and archived for easy retrieval and future use. Maintained strict quality control standards throughout production to ensure all outputs met required benchmarks for clarity, technical accuracy, audio-visual quality, and audience suitability. Directed presenters and on-screen educators during recording sessions, providing real-time guidance on delivery, pacing, tone, and presentation structure to ensure engaging and effective communication of educational material. Coordinated studio and recording environments to maintain smooth workflow, including managing schedules, preparing scripts, and ensuring all necessary equipment and materials were ready prior to production. Supervised the recording of educational content intended for broadcast and digital airing, ensuring that each session followed a structured production plan aligned with learning objectives and audience needs. Reviewed recorded materials for consistency, accuracy, and overall production quality, identifying and correcting errors in delivery, content alignment, or technical execution before final approval. Collaborated with production teams to enhance content presentation, improve instructional clarity, and optimize viewer engagement through effective use of visuals, audio enhancements, and structured storytelling techniques. Ensured adherence to educational standards and institutional guidelines while maintaining a professional production environment. Continuously improved production workflows by implementing feedback loops, refining documentation systems, and introducing quality assurance practices that enhanced efficiency, reduced errors, and improved the overall standard of educational broadcasts.