Hughes. M

AI Agent Developer & Automation Specialist

Mar 2026 - Present • 2 mos

I design and deploy custom AI agents and intelligent automation systems for businesses across multiple industries. My work focuses on building end-to-end agentic workflows that handle tasks autonomously from data processing and decision-making to multi-step operations that require little to no human input. I work extensively with tools like n8n, Flowise, and Relevance AI to architect automation pipelines that connect APIs, databases, CRMs, and third-party services into unified, self-running systems. Projects have included AI-powered lead qualification agents, automated client onboarding flows, intelligent document processing systems, and multi-agent orchestration setups for e-commerce and service-based businesses. Every solution I build is tailored to the client's specific operations not templated. I analyse existing workflows, identify bottlenecks, and replace manual effort with scalable, reliable automation that runs 24/7. I also handle post-deployment support, monitoring, and iteration to ensure systems perform consistently over time. Key areas of focus include agentic AI architecture, LLM integration, API connectivity, workflow logic design, and automation consulting for small to mid-sized businesses looking to scale without increasing headcount.

WhatsApp Chatbot & Conversational AI Developer

Feb 2021 - Present • 5 yrs 3 mos

I build WhatsApp chatbots and conversational AI systems that help businesses handle customer interactions, qualify leads, book appointments, and process requests all without manual involvement. My chatbot solutions are powered by tools like Clawdbot, OpenClaw, Botpress, and Voiceflow, integrated with business backends via APIs and webhooks. My work spans industries including real estate, e-commerce, healthcare, coaching, and hospitality building bots that do far more than answer FAQs. I design full conversation flows with conditional logic, CRM sync, payment triggers, and escalation paths that route complex queries to human agents seamlessly. I also build multi-channel bots that operate across WhatsApp, Instagram DM, and web chat from a single backend, giving businesses consistent, automated customer communication at scale. Each deployment includes thorough testing, fallback handling, and a handoff protocol so clients can manage and update their bots independently after launch. Beyond chatbot development, I consult clients on conversation design strategy helping them map customer journeys, define bot personas, and write dialogue that converts. My bots are built to feel natural, on-brand, and genuinely useful, not robotic or frustrating to interact with.