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Melany.dev
@m4ster_m3l
Security Operations Center Agent
Costa Rica
Inglês, Espanhol
Sobre mim
I'm an IT Support Specialist with over two years of experience providing Tier 2 technical support in enterprise environments. I specialize in Microsoft 365 administration, Windows support, user account management, endpoint security, Microsoft Intune, Microsoft Defender, and Kaspersky EDR. I also have experience troubleshooting technical issues, documenting solutions, and supporting daily IT operations. I'm proactive, self-taught, detail-oriented, and committed to delivering reliable, efficient, and user-focused technical support. Currently pursuing a Bachelor's degree in Systems Engineering.
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Melany.dev
offline •
Tempo médio de resposta: 1 hora
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Consultoria sobre nuvem
I will deploy and optimize endpoint security for your business
