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luker30

Lucas D

@luker30

IT Support Analyst

Brasil
Português, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am an IT Support Analyst with experience in corporate systems, Windows environments, and Oracle databases. I specialize in data analysis and Business Intelligence using Power BI, SQL, and Python to support decision-making. I also develop system integrations using REST APIs and Laravel, focusing on technical efficiency and organizational growth.... Saiba mais

Habilidades

l
luker30
Lucas D
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte Técnico
I will provide remote it support, troubleshooting, and system administration
A partir deUS$ 15 /projetoMais detalhes
Sites Personalizados
I will transform your excel spreadsheet into a custom web application
A partir deUS$ 80 /projetoMais detalhes

Experiência profissional

Aviva

Aviva

Período integral • 1 yr 3 mos

Service Desk Assistant

Mar 2021 - May 2022 • 1 yr 2 mos

Provided technical support and service desk assistance within the hospitality and tourism sector. Focused on resolving user requests, maintaining hardware and software infrastructure, and ensuring the operational efficiency of IT services for the organization's staff and guests.

IT Intern

Dec 2020 - Jan 2021 • 1 mo

Participated in an internship program focused on Information Technology operations. Assisted the technical team with routine maintenance, user support, and learning the foundational processes of corporate IT infrastructure and service management.