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Portfólio
Experiência profissional
E-commerce Business Owner & AI Content Creator
Mercado Livre • Período integral
May 2022 - Present • 4 yrs 6 mos
I own and manage an e-commerce business specializing in electronics and consumer products. I also create AI-generated UGC videos, product advertisements, realistic AI models, promotional videos and engaging content for social media. My work combines e-commerce management, artificial intelligence, product marketing and digital content creation to help brands showcase their products and attract customers.
Customer Service Team Leader
Nubank • Autônomo
Mar 2017 - Jun 2022 • 5 yrs 3 mos
Worked as a Customer Service Team Leader at Nubank, a leading digital financial services company in Brazil. Led customer service operations, supported team performance, managed customer relationships and contributed to improving service quality and operational efficiency. Developed strong skills in leadership, communication, problem-solving, customer experience and team management.
Founder & Business Owner
Instagram • Período integral
Jan 2015 - May 2017 • 2 yrs 4 mos
Founded and managed ASORTE, a company specializing in personalized flip-flops for brands, promotional campaigns and special events. **Major Achievement:** In 2016, secured a partnership with Brahma for its Carnival campaign, producing customized flip-flops distributed to celebrities, including Sabrina Sato. Managed manufacturing, product development, commercial negotiations, sales and promotional campaigns for major brands.