Lucelia Macena

@lucymacena

Customer Success Analyst

Brasil

Português

Algumas informações são exibidas no idioma inglês.

Sobre mim

I am a Customer Success professional with over 5 years of experience focusing on B2B SaaS platforms and technology companies. I specialize in onboarding, ongoing account expansion strategies, and retention. My expertise includes data analysis for business engagement, stakeholder management, and driving revenue through plan upgrades and continuous operational improvement.... Saiba mais

Habilidades