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lucien_llc

Lucien L.

@lucien_llc

AI Automation Expert Workflow Process Optimization

China
Inglês, Chinês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Business operations specialist with a tech background. I help small businesses automate repetitive work using AI tools and workflow platforms like n8n and Make. Services I offer: • AI workflow setup & automation • Market research & competitive analysis • Data cleaning, analysis & reporting • Web research & data entry I focus on delivering clear results and saving you hours of manual work every week. Let's discuss what you need — I'll find the most efficient way to get it done.... Saiba mais

Habilidades

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lucien_llc
Lucien L.
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Pesquisa Genérica Online
I will do competitor analysis and market research for your store
A partir deUS$ 15 /projetoMais detalhes

Portfólio

Experiência profissional

JD.com

Cross-Border E-Commerce Operations Intern

JD.com • Meio período

Jun 2024 - Aug 2025 • 1 yr 2 mos

Ran daily operations for a TikTok Shop cross-border storefront selling apparel to overseas markets. Key responsibilities and achievements: • Created and optimized product listings — wrote listing copy, optimized keywords and adjusted pricing, improving product click-through rate and organic impressions. • Monitored core storefront metrics including GMV, traffic, conversion rate, return rate and store experience score, and produced regular data reviews that guided operational strategy. • Applied for official platform campaigns and built marketing plans with store coupons and limited-time promotions. • Coordinated with overseas KOC/KOL creators on sample delivery, product link setup and sales performance tracking. • Handled order follow-up, logistics exceptions, customer inquiries and return/refund disputes, protecting store reputation and reducing the negative review rate. • Researched overseas market trends and competitor storefront strategies to support product selection and test-selling. • Ran compliance self-checks against TikTok platform rules to reduce infringement and penalty risk.