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lucas_felca

Lucas F

@lucas_felca

Bilingual VA

Brasil
Português, Espanhol, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
PUC-SP Business Admin grad with corporate marketing experience at a German multinational. Bilingual VA (EN/PT/ES) helping C-suite execs reclaim time & streamline ops. I master Advanced Excel/Sheets for data, translate/localize business docs with cultural precision, and create SOPs for efficiency. Tech-savvy with Slack, Trello, Asana & Google Workspace. Plus: AI voiceovers (Google AI Studio) & video editing (DaVinci). I research verified leads in US/LatAm, with proven e-commerce support. Native PT | Fluent EN | Adv ES. Available now. Detail-oriented. Message me!... Saiba mais

Habilidades

l
lucas_felca
Lucas F
offline • 
Tempo médio de resposta: 15 horas

Conheça meus serviços

Assistência geral
I will be your bilingual VA for admin and excel
A partir deUS$ 30 /projetoMais detalhes

Experiência profissional

Siemens_Healthineers

Marketing & Communications Intern | Customer Services LAM

Siemens Healthineers • Meio período

Jul 2024 - Dec 2025 • 1 yr 5 mos

Idealized and led the Feedback Solidário project in partnership with GRAACC, managing timeline, budget, and stakeholder alignment to increase customer engagement. Supported Brazilian e-commerce operations by acting as a bridge between international IT and local teams. Managed weekly data submissions to global headquarters, ensuring SAP report accuracy. Developed quarterly KPI reports on customer satisfaction and managed critical End of Support (EoS) communications and process standardization.