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lua_vieira

Luanna Vieira

@lua_vieira

Bilingual Executive Assistant and Hotel Operations Specialist

Brasil
Português, Espanhol, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Brazilian operations professional with 12 years at an international hotel group, including 9 years supporting the CEO for Brazil, who was also Director of Operations for Latin America. Along the way, led an Opera Cloud implementation across four hotels in Brazil and Argentina. I can help with: - Executive and virtual assistance - Hotel SOPs and process documentation - Brazilian Portuguese data entry and cleanup Native Portuguese, fluent English, working knowledge of Spanish. Most of my work happens through written messages, with regular updates in writing.... Saiba mais

Habilidades

l
lua_vieira
Luanna Vieira
offline • 
Tempo médio de resposta: 2 horas

Conheça meus serviços

Assistência geral
I will be your executive assistant for ceos and founders
A partir deUS$ 10 /projetoMais detalhes
Assistência geral
I will be your brazilian portuguese and english virtual assistant
A partir deUS$ 10 /projetoMais detalhes

Experiência profissional

Confidentials

Operations & Process Analyst

Confidentials • Período integral

Apr 2017 - Apr 2026 • 9 yrs

Supported the CEO for Brazil, who was also Director of Operations for Latin America, coordinating executive routines, strategic operations and cross-functional projects across Brazil and Argentina. Led the operational side of the Opera Cloud rollout across 4 hotels and 750 rooms, including UAT, process mapping and go-live support. Managed alignment between Operations, Finance and Legal. Responsible for KPI monitoring, operational reporting and contract digitalization projects (Certisign and DocuSign CLM).