l
lua_vieira

Luanna Vieira

@lua_vieira

Trilingual Executive Assistant and Operations Specialist

Brasil
Português, Espanhol, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Over 12 years in multinational hospitality operations, growing from Front Desk Receptionist to Operations & Process Analyst. I led the Opera Cloud system implementation across 4 hotels in Brazil and Argentina, covering 750 rooms, coordinating teams, timelines and stakeholders across two countries. Fluent in English and Portuguese, working knowledge of Spanish. What I can help with: - Executive & administrative support - Email & calendar management - Data entry & reporting - Project coordination - Document management - KPI monitoring & operational reporting Discreet, organized and reliable.... Saiba mais

Habilidades

l
lua_vieira
Luanna Vieira
offline • 
Tempo médio de resposta: 2 horas

Conheça meus serviços

Assistência geral
I will provide bilingual executive assistant and operations support
A partir deUS$ 10 /projetoMais detalhes

Experiência profissional

Confidentials

Operations & Process Analyst

Confidentials • Período integral

Apr 2017 - Apr 2026 • 9 yrs

Supported the Regional Director of Operations across Brazil and Argentina, coordinating strategic operations, executive routines, and cross-functional projects. Led the Opera Cloud (Oracle Hospitality) rollout across 4 hotels — 750 rooms — including UAT validation, process mapping, and go-live support. Managed alignment between Operations, Finance, and Legal teams. Responsible for KPI monitoring, operational reporting, and contract digitalization projects (Certisign and DocuSign CLM).