l
longnguyenqbtt

Long Nguyen

@longnguyenqbtt

automation

Vietnã
Algumas informações são exibidas no idioma inglês.
Sobre mim
With over two years of experience building and scaling my own software products, I have developed and managed a customer base of 1,000+ monthly paying users, achieving a 68% customer retention rate. I currently lead a small operational team consisting of customer support specialists, captcha problem-solving staff, and automation engineers, ensuring reliable system performance and high customer satisfaction. I am now seeking opportunities in an international environment to expand my professional network globally, learn from diverse teams, and contribute my product, automation, and operational... Saiba mais

Habilidades

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longnguyenqbtt
Long Nguyen
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Conheça meus serviços

Automações e Agentes
I will building automation software for mmo and scalable online systems
A partir deUS$ 1.000 /projetoMais detalhes

Experiência profissional

MMO AUTOMATION SOLUTIONS

LoopSoft • Freelance

Dec 2022 - Dec 2025 • 3 yrs

Developed and maintained automation software for clients in the MMO space (Tiktok, Facebook, Zalo, YouTube, Shopee, Walmart, etc.). • Collaborated with clients to de ne requirements, design solutions, and deliver features. • Built a service website and grew a personal brand attracting 1,000+ daily users. • Taught basic programming to career switchers and beginners

AI ENGINEER

Grooo International • Período integral

Dec 2019 - Dec 2021 • 2 yrs

Developed AI model for detecting spam/scam phone numbers: • Built ML models to detect spam/scam calls, currently deployed in production. • Designed data pipelines processing millions of call records weekly. • Analyzed data and created dashboards to monitor trends and anomalies. • Collaborated with clients to de ne requirements and resolve deployment issues