Olivia W

Freelance Business & Systems Administration Support

N/A • Autônomo

May 2020 - Present • 6 yrs 6 mos

Provided remote administrative and systems support for small organisations Maintained operational data systems and improved data structure and reporting accuracy Created documentation and process guides for internal systems and workflows Supported configuration and maintenance of collaboration platforms including Microsoft 365 Assisted with internal reporting processes and data tracking tools Worked independently across multiple projects in remote environments

Business Systems & Administration Support (Contract)

Worthing Homes • Período integral

Jun 2024 - Dec 2024 • 6 mos

Administered Microsoft 365 user accounts, permissions and shared mailboxes to maintain secure system access Maintained and structured SharePoint and Teams environments to support internal collaboration Supported internal administrative workflows and operational processes Maintained reporting trackers and structured data systems used for operational monitoring Provided user support across Microsoft 365 applications including Teams, SharePoint and Outlook Assisted with documentation of internal procedures and system usage

Compliance & Operations Administration Support

Various • Período integral

Jul 2022 - Aug 2024 • 2 yrs 1 mo

Maintained regulatory tracking systems and internal compliance databases Improved record-keeping processes to increase data accuracy and reporting clarity Coordinated administrative workflows across multiple internal functions Supported compliance documentation and operational reporting processes Assisted in maintaining organised internal records and monitoring regulatory requirements