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lilhaniix

Ahmed Hani

@lilhaniix

Trainer

Egito
Inglês, Árabe
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a proactive and results-driven professional with over 4 years of experience in customer service, sales, and technical support. I am a skilled trainer and coach known for developing high-performing teams. I am an expert communicator with proven capabilities in enhancing operational efficiency and customer satisfaction.... Saiba mais

Habilidades

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lilhaniix
Ahmed Hani
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Geração de Leads
I will be your expert cold calling agent that books more client meetings
A partir deUS$ 25 /projetoMais detalhes

Experiência profissional

Vodafone

customer service

Vodafone • Período integral

Sep 2021 - Aug 2022 • 11 mos

Delivered high-quality technical support, reducing customer escalations by 90%. Authored comprehensive troubleshooting guidelines, enhancing first-call resolution rates by 25%. Streamlined processes, resulting in a 15% reduction in average handling time.