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Fiverr Pro
Português
$
USD
John Vincent
@liaapple88
Tech Savvy Solutions with Precision and Efficiency!
Filipinas
Inglês
Sobre mim
Versatile customer service and technical support professional with extensive experience in incident response and security monitoring. Capable of cultivating strong customer relationships and collaborating across teams to resolve issues effectively. Solid foundation in web development complements technical troubleshooting skills, ensuring comprehensive support for clients
Habilidades
John Vincent
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Suporte ao Cliente
I will provide professional customer support, technical and live chat support
Digitação de Dados
I will do fast and accurate data entry, typing, and encoding tasks
Portfólio
Experiência profissional
Customer Support Representative
Wells Fargo • Período integral
Jun 2025 - Present • 11 mos
Handle high-volume customer interactions via phone, email, and chat while maintaining service quality Resolve inquiries, account concerns, and service-related issues efficiently Ensure compliance with company policies and financial service standards Maintain accurate documentation of customer interactions using internal systems
Senior Specialist
Target • Período integral
Sep 2024 - Jan 2025 • 4 mos
Worked as a senior specialist under BPO Company 24[7].ai Philippines where I handled inbound chat ancalls
Customer Service Representative
Teleperformance • Período integral
Nov 2022 - Mar 2024 • 1 yr 4 mos
Provided technical troubleshooting for audio products (setup, connectivity, repairs) Assisted customers with orders, refunds, exchanges, and warranty claims Handled support via phone, email, and chat, ensuring timely resolution Escalated complex issues and documented all interactions accurately
