I will write restaurant standard operating procedures and operations manuals

Most restaurant SOPs are written by people who never ran one. I did. I operate a Hong Kong-style tea cafe and wrote the full operations manual my own staff uses every day.

I turn how your restaurant actually works into clear, step-by-step SOPs your team can follow from day one:

- Standard Action + Key Control Point + Common Mistakes format for every task

- Service timing standards: greeting, ordering, food delivery, table turnover

- Guest-facing scripts for greetings, complaints, payments and more

- Printable checklists your staff tick off on shift

Ideal for casual dining, cafes, tea shops, QSR and small chains.

HOW IT WORKS

1. You fill in my structured questionnaire

2. 30-minute video call to walk through your operations

3. I draft each module and refine with your feedback

4. You receive print-ready Word and PDF files

Every package includes revisions. Premium also comes with training slides, duty charts and 60-day email support.

Message me first with your concept, number of locations and the department you need. I will confirm the scope before you order.