
Lendylou J
Virtual Assistant Email Support Specialist
Habilidades

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Experiência profissional
Email Support & Document Processing Speacialist
Freelancer.com • Autônomo
Feb 2023 - Present • 3 yrs 3 mos
Email Support & Document Processing Specialist | February 2023- Present -Managed Client email inquires daily with 1 hour average response time and 99% customer satisfaction -Processed government and legal document request end-to-end with 99% accuracy and turnaround -Handled inbox management, appointment scheduling, and client follow ups for US based entrepreneurs -Maintained detailed databases and records using Google Sheets and Excel -Provided white-glove customer support via email for international client -Ensured 100% data privacy and confidentiality for all sensitive client information