Eloy Almansa

Legal Advisor and Insurance Broker

Legal Protege Seguros S.A • Freelance

Apr 2024 - Present • 2 yrs 1 mo

I provide professional legal and insurance advisory support services to businesses and individuals who require assistance with risk management, insurance processes, and legal-related administrative tasks. My services are designed to support daily operations, improve efficiency, and ensure accurate handling of sensitive information. My areas of support include: Insurance advisory and policy support, including review of coverage, endorsements, and documentation. Claims assistance, from initial notification through documentation preparation and follow-up with insurers or third parties. Risk analysis support, helping identify exposures and supporting mitigation and compliance processes. Legal documentation support, including preparation, organization, and review of case-related documents. Personal injury advisory assistance, including client communication, evidence organization, and claims preparation support. Client and stakeholder communication, managing emails, follow-ups, and coordination with insurers, lawyers, and service providers. Compliance and administrative support, ensuring accurate records and structured case management. I work with strict attention to detail, confidentiality, and professional standards. My goal is to provide reliable, efficient, and well-organized support that allows clients to focus on strategic and operational priorities while I manage the administrative and advisory workload.

Claims Manager – International Insurance Broker

Rasher Asesoramiento • Período integral

Sep 2023 - Dec 2025 • 2 yrs 3 mos

As a Claims Manager within an international insurance brokerage, I was responsible for overseeing the full claims lifecycle for large-scale renewable energy and financial advisory projects, as well as managing a wide range of commercial and personal insurance claims. My role involved acting as the main liaison between clients, insurers, loss adjusters, legal advisors, and internal brokerage teams to ensure efficient, compliant, and timely resolution of claims. I provided strategic support to clients from initial notification through to settlement, ensuring policy coverage was correctly interpreted and maximized. Key responsibilities included: Managing complex and high-value claims related to renewable energy assets and infrastructure projects. Providing claims support and advisory for financial and professional liability policies. Handling personal injury claims, including client guidance, documentation review, and coordination with legal representatives. Reviewing policy wording, coverage terms, and endorsements to support claims strategy. Preparing claims documentation, loss reports, and case summaries for insurers and legal teams. Supporting risk analysis and claims prevention strategies in coordination with risk and compliance teams. Maintaining continuous communication with clients, insurers, and stakeholders to ensure transparency and efficient outcomes. This role required strong analytical skills, regulatory awareness, and a high level of confidentiality, as well as the ability to manage multiple complex cases while delivering professional, client-focused service.

Claims Handler - Auto and Injuries

Mapfre • Período integral

Dec 2020 - Dec 2024 • 4 yrs

As a Claims Handler specializing in Motor and Personal Injury claims, I was responsible for managing insurance claims from first notification of loss through to resolution, ensuring efficient handling in line with policy terms, regulatory requirements, and service level agreements. My role involved assessing coverage, verifying liability, and coordinating with all relevant parties, including policyholders, third-party claimants, repairers, medical providers, legal representatives, and loss adjusters. I provided clear guidance to clients throughout the claims process, ensuring timely communication and professional support during often sensitive situations involving injuries. Key responsibilities included: Handling motor vehicle accident claims, including liability assessment and repair authorization. Managing personal injury claims, including documentation review, medical reports, and compensation evaluation support. Reviewing policy coverage, excesses, and entitlements to determine claim outcomes. Coordinating vehicle inspections, repairs, and recovery services. Maintaining accurate case records and ensuring compliance with internal procedures and regulatory standards. Liaising with legal teams in disputed or complex injury cases. Delivering high-quality customer service while balancing cost control and fair claim outcomes. This role required strong analytical skills, empathy, attention to detail, and the ability to manage high caseloads while maintaining service quality and compliance.