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Luis D Jesus P.

@lc_djesuspx

Multilingual Customer Support Specialist for Travel Hospitality PT ES EN

Espanha
Português, Espanhol, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I help businesses provide professional and empathetic multilingual customer support (Portuguese, Spanish and English). With 9+ years of experience in international hospitality and reservations, I understand how important fast response times, clarity and customer satisfaction are. I can support your business with: • Email & chat customer support • Reservation management • Administrative assistance • Follow-ups & client communication • Translation PT–ES–EN Let’s improve your customer experience together.... Saiba mais

Habilidades

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Luis D Jesus P.
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I will provide multilingual customer support for travel and hospitality businesses
A partir deUS$ 30 /projetoMais detalhes

Portfólio

Experiência profissional

Reservations Agent and Customer Support Specialist

Meliá Hotels International • Período integral

Jun 2016 - Present • 9 yrs 11 mos

Managed international reservations and provided multilingual customer support in Portuguese, Spanish and English. Handled email and phone communication with clients from different markets, ensuring fast response times and high customer satisfaction. Resolved booking issues, modifications and complaints with professionalism and empathy. Worked with CRM and internal reservation systems while maintaining structured administrative follow-ups.