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laxmis2799

Laxmi

@laxmis2799
Índia
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
My name is Laxmi Srivastava. I am a freelancer with 5 years of experience in data handling, data cleaning, and Excel dashboards. I specialize in: Data entry and typing Data cleaning and organizing Pivot tables and Excel formulas Excel and Google Sheets dashboards I deliver accurate, professional work on every project and offer free unlimited revisions until you are completely satisfied. Feel free to message me before ordering. I look forward to working with you!... Saiba mais

Habilidades

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laxmis2799
Laxmi
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Conheça meus serviços

Digitação de Dados
I will create mail merge documents to send emails in bulk
A partir deUS$ 20 /projetoMais detalhes

Experiência profissional

NCR

Assistant Manager - Operations

NCR • Período integral

Oct 2020 - Present • 6 yrs

• Shared weekly performance reports via emails and interactive PowerPoint presentations for client meetings, improving transparency, communication, and stakeholder engagement by 25–30%. • Resolved client queries and complaints via help desk, email, and phone, achieving a 95% satisfaction rate through efficient communication and issue resolution. • Streamlined student registration and data workflows, reducing processing time by 40%, maintaining 100% record accuracy, and enhancing interdepartmental coordination. • Trained and onboarded 10+ new hires, standardising workflows. • Managed CRM, SharePoint, and dashboard reporting, ensuring data accuracy and real-time visibility across teams, and collaborated cross-functionally (Finance, Accounts, Registration, T&L, Support) to reduce workflow delays by 15%. • Partnered with IT to test and validate new system features, reporting 50+ bugs and supporting seamless feature rollouts and process improvements.