
LEC Consulting
Strategic Consulting for Sustainable Growth
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Head of Service Delivery
Together Digital • Freelance
Dec 2021 - Nov 2025 • 3 yrs 11 mos
As General Manager of Together We Can International, I provided strategic and operational leadership to support organisational growth, workforce development, and community impact. I oversaw daily operations, managed staff and volunteers, coordinated programs and events, and built strong relationships with community stakeholders and partner organisations. My responsibilities included staff leadership, professional development, project coordination, stakeholder engagement, policy development, and continuous improvement initiatives. I facilitated training programs, organised guest speakers and workshops, supported emerging leaders, and implemented systems to improve operational efficiency and team performance. Through collaborative leadership and a people-focused approach, I contributed to strengthening organisational culture, enhancing service delivery, and supporting sustainable growth across the organisation. Key Areas of Responsibility: • Team Leadership & Workforce Development • Strategic & Operational Management • Community & Stakeholder Engagement • Program & Event Coordination • Staff Training & Professional Development • Policy & Procedure Development • Business Development & Partnerships • Continuous Improvement & Organisational Growth