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Português
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Laura A
@lauraagudelo17
Customer Service Agent
Colômbia
Espanhol, Inglês
Sobre mim
I am a proactive and service-oriented customer service agent with experience in providing accurate information and effective solutions. I possess solid skills in management, analysis, and problem-solving, complemented by proficiency in Microsoft Office tools like Excel and Word. I am a detail-oriented professional committed to teamwork and achieving high-quality results to contribute to company success.
Laura A
offline •
Tempo médio de resposta: 4 horas
Conheça meus serviços
Assistência geral
I will tu mano derecha, organización, gestión y resultados
Experiência profissional
Customer Service Agent
BRM
Jun 2024 - Dec 2024 • 6 mos
Supported customers during unexpected situations and provided alternative solutions. Managed customer requests for exchanges or returns. Performed data updates in internal systems and handled communication via phone and email.
