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Português
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Laura K.
@laura_kasaic
Electrical Engineer
Croácia
Inglês, Croata
Sobre mim
Hi! I’m an electrical engineering professional experienced in electrical installations, photovoltaic systems, CAD drawings, and technical documentation. I also enjoy researching a wide range of topics and have experience writing seminar papers, technical papers, reports, and other structured content. In addition to my technical background, I’m passionate about photography and use Adobe Photoshop and other editing software for photo editing and visual content. I’m detail-oriented, reliable, and committed to delivering accurate, polished work that meets each client’s needs.
Habilidades
Laura K.
offline •
Conheça meus serviços
Artigos profissionais do setor
I will write engaging solar and renewable energy content
Experiência profissional
Electrical Installation & Photovoltaic Design Engineer
Private Site • Período integral
Feb 2023 - Present • 3 yrs 8 mos
Independently prepare electrical design documentation for low-voltage installations and photovoltaic systems across residential, commercial, and smaller industrial projects. Produce CAD drawings, electrical layouts, single-line diagrams, distribution-board schematics, PV module layouts, and cable-routing plans. Perform load, cable-sizing, voltage-drop, protection, and PV system calculations while selecting suitable electrical equipment and components. Prepare technical descriptions, bills of quantities, equipment schedules, specifications, quotations, and cost-estimate inputs. Manage drawing revisions and coordinate technical information with suppliers, contractors, architects, and other project participants, preparing complete documentation for review and approval by the responsible electrical engineer.
Credit Card Services Associate
Erste Group • Período integral
Sep 2021 - Feb 2023 • 1 yr 5 mos
Provided technical and operational support for credit-card customers through mobile app, chat, and phone channels. Troubleshot app access, authentication, card activation, payments, transaction visibility, account settings, and other card-related issues. Investigated unauthorized transactions, suspected fraud, stolen-card cases, and disputes while supporting chargeback procedures and collecting relevant case evidence. Conducted AML-related account and transaction analysis, identified unusual activity, documented findings, and escalated potential risks. Maintained accurate case records and updated internal procedures, instructions, and support documentation to reflect system and process changes.
Tech Sales Associate
Xiaomi • Período integral
Apr 2021 - Sep 2021 • 5 mos
Provided customer-focused sales and technical support for Xiaomi smartphones, smart-home devices, wearables, accessories, and other consumer electronics. Advised customers on product features, compatibility, and setup, helping them select devices suited to their needs. Performed new-phone setup and data transfers, including contacts, photos, applications, and account configuration. Assisted with device pairing, software updates, basic troubleshooting, and smart-home connectivity while ensuring a positive in-store customer experience.
