k
kunal_428

Kunal K

@kunal_428

Customer Support Specialist, Live Chat and Email Support Expert

Índia
Inglês, Hindi
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hello, I am an MBA graduate with experience as a Customer Support Executive specializing in chat and email support. I have handled customer queries, resolved issues efficiently, and ensured a positive customer experience. My management background helps me understand customer needs and communicate professionally. I focus on quick response, clear communication, and customer satisfaction. I am reliable and ready to start immediately.... Saiba mais

Habilidades

k
kunal_428
Kunal K
offline • 
Tempo médio de resposta: 1 hora

Experiência profissional

Customer Operations Analyst

Eclerx Services Ltd. • Período integral

Aug 2023 - Mar 2025 • 1 yr 7 mos

Worked as a Customer Operations Analyst handling customer queries and supporting business operations. Managed chat and email communication, resolved customer issues efficiently, and ensured high customer satisfaction. Collaborated with team members to improve processes and workflow efficiency. Assisted in training new team members and contributed to achieving team targets. Focused on delivering quality service with strong communication and problem-solving skills.