kristinastoj777
Ecommerce Pro Amazon, Etsy and Walmart Expert
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Experiência profissional
Project Manager
Amz Advisors • Período integral
Apr 2024 - Jan 2026 • 1 yr 9 mos
🛠️ Amazon Project & Account Operations Specialist | Cross-Functional Coordination | Strategy Execution I specialize in backend support and operations for Amazon brands, ensuring seamless communication between clients and internal teams (ads, content, PPC, specialists). My role focuses on: ✅Client Satisfaction & Issue Resolution – Addressing concerns through backend insights and proactive problem-solving. ✅Project Scheduling & Timeline Management – Overseeing deliverables to ensure projects stay on track. ✅Internal Team Coordination – Aligning all departments (ads, content, SEO, specialists) with client expectations and project goals. ✅Amazon Account Health & PPC Oversight – Monitoring account health, campaign performance, and ensuring compliance with KPIs. ✅Client Reporting & Data Accuracy – Compiling performance metrics, ad spend, and keyword strategies for transparent, data-driven reporting. ✅Onboarding & Strategic Planning – Supporting setup processes, roadmaps, and promotional strategies that align with the client's business objectives. ✅Budget Management & Resource Allocation – Ensuring campaign spend is aligned with financial plans and teams are properly assigned. ✅Content Feedback & Listing Optimization – Managing ETA delivery, feedback loops, and content implementation timelines. ✅Risk Management & Team Training – Identifying potential delays, onboarding internal members, and mitigating project risks. ✅Brand Protection & Market Research – Conducting competitive research and ensuring brand compliance on Amazon. Whether you're launching, scaling, or refining your Amazon presence, I ensure everything runs smoothly behind the scenes — on time, on budget, and in sync.
Account Store Manager
ID Automation • Freelance
Jan 2019 - Mar 2024 • 5 yrs 2 mos
✅ Communicate with suppliers and brands to develop and maintain strategic relationships ✅ Prepare and manage purchase orders for Amazon FBA wholesale operations ✅ Develop and maintain long-term client relationships ✅ Oversee the customer service department and related operations ✅ Assist the CEO with strategic decisions and daily operational activities ✅ Monitor client purchase orders to ensure inventory is successfully received by Amazon ✅ Support clients in navigating Seller Central, Inventory Lab, and Bqool platforms ✅ Manage and respond to communications through the Teamwork platform ✅ Prepare and maintain operational spreadsheets for procurement, purchasing, and customer support