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Português
$
USD
Kumar Pushpam
@kpushpam79
Medical Credentialing QA
Índia
Inglês, Hindi
Sobre mim
I am an Operations Analyst II with expertise in provider credentialing, healthcare operations, and NCQA compliance. I have a proven track record in delivering high performance across quality and productivity metrics using tools like PDM and NPDB. I focus on operational excellence, process optimization, and enhancing customer experience.
Habilidades
Kumar Pushpam
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Assistência geral
I will handle your caqh setup, credentialing, and payer enrollment
Formatação de dados
I will create, format, and edit your google docs or word documents
Experiência profissional
Ticketing Manager
DreamPort • Período integral
Dec 2024 - Feb 2025 • 2 mos
Overseaw ticketing operations and managed customer service requirements. Responsible for ensuring accuracy in travel documentation and resolving stakeholder issues to enhance the overall customer experience within the travel management sector.
Advisor I Chat Support
Concentrix • Período integral
Feb 2022 - Jan 2023 • 11 mos
Provided real-time chat support to customers, addressing technical and service-related issues. Focused on maintaining high quality scores and efficient resolution times while adapting to various workflows and digital communication tools.
Freelance Illustrator
Upwork • Freelance
Dec 2018 - Feb 2022 • 3 yrs 2 mos
Worked as an independent illustrator providing creative services to various clients. Managed project timelines, client communications, and delivered high-quality visual content across different media formats and artistic requirements.
