Ver categorias
Explorar
Fiverr Pro
Português
$
USD
I will provide email handling and customer support
Expectational, Experienced and Reliable virtual assistant
I am a business graduate with 10 years of professional experience working with international clients.
Here’s how I can support your business:
- Telemarketing Calls
- Business Development
- Real Esta...
Nível 2
Atendeu a critérios de alto desempenho e tem um histórico comprovado de atendimento às expectativas dos clientes.
Responde rapidamente
Conhecido pela velocidade das respostas
Sobre este Serviço
Are you overwhelmed with customer messages, complaints, or inquiries?
Im here to provide fast, professional, and reliable support so you can focus on growing your business.
With 8+ years of experience in customer service and business development, I manage client communication across multiple platforms with efficiency and care.
What I Can Do for You:
- Manage inbox messages
- Handle eCommerce communication (Shopify, Amazon, eBay)
- Provide live chat assistance (Crisp, HubSpot, Zoho, etc.)
- Resolve issues and complaints professionally
- Update CRM, tagging, and notes
- Provide clear summary reports
Why Choose Me?
- Business graduate with strong communication skills
- 8+ years of practical support experience
- Skilled in resolving complex issues
- Worked with international clients
- Quick turnaround and efficient workflow
- Reliable, punctual, and detail-focused
What You Get:
- Polite and professional communication
- Faster replies to improve client satisfaction
- Well-organized inbox and conversations
- Peace of mind while operations run smoothly
Plataforma de mensagens:
•
SMS
•
Mídia Social
•
Chat ao vivo
Idioma:
Inglês
•
Urdu
Setor:
Serviços Empresariais e Consultoria
•
E-commerce
•
Software
Finalidade:
Negócios
Meu portfólio
Perguntas frequentes
Can you handle my business full-time?
Yes, I’m available for long-term collaboration and can manage your customer support daily based on your requirements.
What type of e mails do you handle?
I handle customer inquiries, support requests, complaints, order-related questions, refunds, and general communication in a professional manner.
Which platforms do you support?
I can work with Gmail, Outlook, Yahoo, Shopify, Amazon, eBay, and CRMs like HubSpot, Zoho, and Crisp.
Do you provide live chat support as well?
Yes, I offer live chat support depending on the package. Please check the package details or contact me for a custom offer.
How quickly do you respond to e mails?
Response time depends on the package, but I always aim to reply as quickly as possible while maintaining quality and professionalism.
Can you handle customer complaints and difficult clients?
Absolutely. I have extensive experience in complaint handling and focus on resolving issues calmly and professionally to maintain customer satisfaction.
Will you follow my brand tone and guidelines?
Yes, I can fully adapt to your brand voice, templates, and instructions to ensure consistency in communication.
How do you ensure data privacy and security?
I handle all client information with strict confidentiality and follow best practices to keep your data secure.
Do you provide reports of the work done?
Yes, I provide summary reports (depending on the package) including handled queries, resolved issues, and key insights.
I need to contact you before placing an order?
Yes, I recommend messaging me first so we can discuss your requirements and ensure the best package for your needs.
