
Kim Bryan
Customer service, Data Entry and QA, Bookkeeping
Habilidades

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Portfólio
Experiência profissional
Healthcare Quality Assurance
Astrello • Período integral
Dec 2025 - Sep 2026 • 9 mos
Performed QA testing for healthcare applications, validating workflows, data accuracy, user access, and system integrations. Executed test cases, identified and documented defects, and retested fixes using CareCompass, Neon, Jira, DevTools, API/network logs, and Microsoft Outlook/Calendar. Reviewed system behavior and data consistency, provided testing evidence, and collaborated with developers and QA teams to resolve issues and ensure features meet quality requirements
Cold Calling | Appointment Scheduler
Pivot Security • Período integral
Jun 2023 - Nov 2025 • 2 yrs 5 mos
Managed bookkeeping for US/Canadian clients using QuickBooks (QBO), including transaction recording, bank and credit card reconciliations, and accounts payable/receivable. Prepared accurate financial reports while ensuring compliance with accounting standards. Recognized for 100% accurate reconciliations and consistently meeting reporting deadlines.
Sales / Casino cruise Navigator
Global Process Manager • Período integral
Apr 2022 - May 2023 • 1 yr 1 mo
Drove high-volume sales for luxury casino cruises and vacation packages to US clients. Recognized as Top Seller and Top Agent, consistently maintaining top performance status for one year. Exceeded monthly booking and revenue targets through strategic upselling and persuasive consultative selling. Built strong client relationships, resulting in repeat bookings and increased customer lifetime value. Strengthened communication, negotiation, and closing skills in a competitive sales environment.
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Classificação detalhada
- Nível de comunicação do freelancer
- Qualidade da entrega
- Valor da entrega
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rkj_media

Reino Unido
He kept on working even though it was explicitly mentioned that it would only last 2 days. Also all the appointments he booked didn’t show up
Resposta do freelancer
tonymcdougle

Estados Unidos
Hopefully, an honest mistake and not “bait and switch”. I'm sure Kim will be an asset to some company someday. He needs a lot of training, though. He has a wonderful work ethic. He is very personable, respectful, and kind. He is young and inexperienced. He advertised to make 100 calls for $5 and offered...

