k
kiersten_guild

Kiersten G

@kiersten_guild

Flight Attendant

Suécia
Francês, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a customer-focused multilingual professional with extensive experience in customer service, client relations, sales, and conflict resolution. I have a proven ability to manage high-volume customer interactions with professionalism and accuracy.... Saiba mais

Habilidades

k
kiersten_guild
Kiersten G
offline • 

Conheça meus serviços

Artigos e Posts para Blogs
I will write engaging travel or customer experience blog articles
A partir deUS$ 15 /projetoMais detalhes

Experiência profissional

Air_Canada

Flight Attendant

Air Canada • Período integral

Jan 2019 - Present • 7 yrs 4 mos

Delivered exceptional customer service to passengers in fast-paced, high-pressure environments. Managed premium Business Class service while maintaining professionalism and attention to detail. Resolved customer concerns and in-flight conflicts efficiently and discreetly. Assisted passengers with individual requests, ensuring positive customer experiences and satisfaction. Maintained accurate safety documentation and adhered to strict operational procedures. Collaborated with team members to ensure smooth daily operations and excellent service delivery. Built strong rapport with customers through effective communication and personalized support.

Scotiabank

Universal Banker

Scotiabank • Período integral

Sep 2017 - Jan 2019 • 1 yr 4 mos

Assisted customers with banking services, account support, and financial product solutions. Processed transactions and maintained accurate customer records with attention to detail. Provided professional support while handling confidential customer information. Exceeded quarterly sales goals by 20%, resulting in two promotions. Resolved customer issues efficiently while maintaining high satisfaction levels. Educated customers on products and services tailored to their individual needs.