
Shoaib Khan
Mr Quick
Habilidades

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Experiência profissional
Service Manager
Virgin Media O2 • Período integral
Dec 2015 - Present • 10 yrs 7 mos
Operations Professional | Soprasteria (2015 – Presently working for Virgin Media O2) Led end-to-end utility operations, process transitions, and team management for global clients. Data & Analytics: Designed advanced Excel dashboards, automated roster management, and macro-based tools to eliminate repetitive manual tasks. Documentation & Reporting: Created comprehensive corporate SOPs and designed executive PowerPoint decks for weekly/monthly board meetings. Continuous Improvement: Lean Certified professional; recognized with multiple accolades for process improvement ideas that generated significant client cost savings.