Kenneth H

SuiteDash Implementation Specialist

BrightCore Business Services • Freelance

Sep 2025 - Mar 2026 • 6 mos

Implemented complete SuiteDash CRM systems for small and medium-sized businesses, focusing on client portals, project management, billing automation, and workflow optimization. Designed custom dashboards and automation processes to centralize client communication and task tracking. Integrated onboarding systems that simplify client registration, document sharing, and service delivery. Configured automated notifications, reminders, and task assignments to improve operational efficiency and reduce delays. Ensured seamless integration of SuiteDash with existing business tools to create a unified workflow system. Delivered tailored solutions that improve client experience, enhance internal organization, and support scalable business growth through automation and structured system design.

. CRM Automation Specialist

Apex Digital Systems • Freelance

Jul 2025 - Mar 2026 • 8 mos

Designed and implemented advanced GoHighLevel automation systems for businesses focused on lead management, sales funnel optimization, and client engagement. Built complete CRM workflows including automated follow-ups, pipeline tracking, appointment scheduling, and conversion-focused automation. Integrated third-party tools to enhance system performance and ensure smooth data flow across marketing and sales operations. Delivered structured automation frameworks that reduce manual workload, improve response time, and increase lead conversion efficiency. Worked closely with clients to customize CRM setups based on business goals, ensuring scalable and sustainable automation systems that support long-term growth and operational efficiency.

Business Process Automation Consultant

Vertex Workflow Solutions • Freelance

May 2025 - Mar 2026 • 10 mos

Analyzed client business operations and identified inefficiencies across sales, marketing, and administrative processes. Designed and implemented end-to-end automation solutions using GoHighLevel, SharePoint, SuiteDash, and Heyflow to streamline workflows and reduce manual tasks. Integrated multiple platforms to ensure seamless data synchronization and process continuity. Developed automated systems for lead capture, client onboarding, task management, and reporting. Improved operational efficiency by eliminating repetitive tasks and optimizing communication flow between teams. Delivered scalable automation frameworks tailored to business needs, enabling organizations to increase productivity, reduce errors, and improve overall workflow performance.